You Left Insurance Behind. Your Admin Load Didn't Follow.
Get a DPC-trained Medical Virtual Assistant matched to your practice in 3 days—so you can spend time with your members, not managing your inbox.
Pre-trained on DPC workflows before Day 1
2+ years U.S. healthcare experience required
HIPAA certified & cyber liability insured
You interview and choose your own MedVA
You Didn't Start a DPC
Practice to Drown in Admin
Your members expect high-touch care. Delivering on that promise while running your practice's backend is genuinely hard—especially solo or with a small team. Instead of spending time with patients, you're managing enrollment, chasing payments, and fielding the same scheduling questions over and over.
You Built a DPC Practice to Spend Less Time on Admin. So
Why Is It Still Eating Your Day?
DPC was supposed to give you your life back. No insurance games, no prior auth phone queues, more time per patient, real relationships. And it delivered on the clinical side. But the administrative work didn't
disappear—it just changed shape.
Instead of fighting with payers, you're now managing new member enrollment, chasing late payments, fielding the same scheduling questions over and over, coordinating referrals, following up on labs, and keeping up with a patient communication volume that your membership model created on purpose.
Membership Admin Piling Up
New member signups, enrollment paperwork, onboarding calls, welcome messages—it sounds manageable until you're also seeing patients. Things fall through the cracks, and new members notice.
Scheduling That Never Stops
DPC patients expect direct access. Managing that access—same-day requests, care visits, follow-ups, lab coordination—takes hours you don't have, especially without a front desk.
Billing, Failed Payments & Cancellations
Monthly membership fees don't collect themselves. Failed payment follow-ups, cancellation emails, and win-back outreach all take consistent attention. Every lost member is lost recurring revenue.
Patient Communication Volume
High-touch care means high message volume. Portal messages, refill coordination, lab result follow-ups, referral status updates—this is the promise of DPC, and it needs to be managed consistently.
There's a better way—and it doesn't involve hiring
someone locally and starting from scratch.
From Inquiry to Working MedVA in 3 Days
Tell Us About Your Practice
Fill out our intake form. We want to know your EHR system, your panel size, which tasks are piling up, and the kind of personality that fits how you run your clinic. Takes about 10 minutes.
Meet Your Matched Candidates
Within 48 hours, we send you 2–3 pre-vetted MedVA profiles. All have 2+ years of U.S. healthcare experience and have been screened for DPC-model fit. You interview them on your schedule. You pick.
DPC-Specific Onboarding
Your selected MedVA goes through our onboarding program before touching your practice. We train them on your EHR, your workflows, your communication standards, and the fundamentals of direct-pay membership care.
They Start. You Exhale.
Your MedVA is handling real tasks within 3 days of your selection. They send daily end-of-day reports. Your dedicated Customer Success Manager compiles weekly summaries so you stay informed without micromanaging.
Why DPC Physicians Choose Go To MedVA
Most VA services place general contractors who have to spend your first few weeks learning what DPC even means. We built our process differently—specifically for practices where insurance-free doesn't mean admin-free.
Pre-Trained on DPC Before They Start
Before your MedVA works a single day in your clinic, they complete our DPC-specific training. Membership models, direct-pay workflows, high-touch patient communication standards, and new member onboarding. You don't train them. We do.
2+ Years U.S. Healthcare Experience—Required
This isn't negotiable. Every MedVA we place has a minimum of 2 years working with U.S. healthcare practices. They understand HIPAA, they know how to communicate with American patients, and they've navigated real clinical environments.
You Interview. You Choose.
Most VA services assign whoever is available. We send you 2–3 candidates and let you interview each one. You pick the person who fits your practice culture—not just our availability. This matters more in DPC, where your MedVA is often the first voice a member hears.
Fully Insured & HIPAA Compliant
Every MedVA is HIPAA certified, signs Business Associate Agreements, and is covered under our cyber liability insurance policy. You carry zero additional compliance risk.
Dedicated Customer Success Manager
You get an actual person monitoring your placement—not just a portal. Your CSM flags issues before they become problems and sends you weekly performance summaries so you always know how your MedVA is performing.
Simple, Transparent Pricing
No placement fees buried in contracts. No surprise costs. One flat monthly rate. If you want to discuss pricing for your specific panel size, we do that openly in your consultation—before you commit to anything.
What DPC Physicians Are Saying
Real physicians. Real results.
Ready to Stop Doing Everything Yourself?
Tell us about your practice. We'll call you within 24 hours to discuss candidates and answer any questions—no pressure, no pitch.